Category: Behavioral Targeting

Faster Than You Can Say Doubleclick: Google’s YouTube to Collect More Data

From Advertising Age:

excerpt: “Coming this fall from YouTube: richer demographic information.

“We’ll never have had that much data about that much content,” said Suzie Reider, chief marketing officer at YouTube. She was speaking to a group of advertising research executives in New York at the Advertising Research Foundation’s Rethink conference.

“By Q3 we’ll have a tremendous amount of metrics and data around every video,” she said. “There’s lots you can glean from looking at who’s looking at what. It’s a real-time focus group that happens all day, every day.”

“At ARF: YouTube to Get Richer Demo Data.” Abbey Klaassen. Advertising Age. April 17, 2007 [sub required]

Industry Insider Describes

“DoubleClick serves more display ads for more advertisers and more agencies and more publishers than any other company in the world. With this deal, Google now controls more display advertising than any other company, which nicely complements their other businesses where they control more search and contextual advertising than any other company in the world… DoubleClick currently processes more online ad campaigns and more ad transactions than any other company in the world, by far, particularly at the high end of the market. This data is a treasure trove. If Google wanted to, it could know exactly how much money its AdSense distribution partners make from other ad distributors, be they Yahoo! or Advertising.com or MSN. This is very powerful data.

Even if they don’t ever access the data itself, the metadata (the data about the data) is incredibly valuable. It is as if the world’s biggest stock broker just bought the world largest stock exchange. Plus, DoubleClick probably sets more cookies on more consumer browsers than any other company in the world as well.

Just the analysis of this data could yield for Google the keys to dramatically improving the targeting of all of their ads.”

From: “Google/DoubleClick: It’s About Display, Data And Defense.” Curt Viebranz, Online Media Daily. April 16, 2007.

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From Doubleclicks’ March 2007 study on what it collects via broadband video (my italics):
“DoubleClick…announced the results of its recent research of online video ad placements, illustrating that video is a highly effective format for online advertising. Findings show that audiences have high interaction rates with video ads, users click the “Play” button more than they click on image ads, video ads are typically played two-thirds of the way through and video ad click rates are far higher than those of image format ads.

DoubleClick conducted its analysis of more than 300 online video ad campaigns that were placed by more than 130 advertisers over a four-month period in 2006… The interaction rate is the “all in” metric, including the sum total of all interactions that people have with the video ad units. Those include mouseovers, expansions, interactions with the video control buttons, clicks and other events…. “The best standard data you get on audience measurement of TV commercials is limited to reach and frequency or specialized brand studies. However, online video metrics available today, like interaction rate, play rate, video completion rate and so on, give advertisers much greater insight into how consumers are actually engaging with the ads and their brands,” said Marianne Caponnetto, Chief Sales and Marketing Officer for DoubleClick.”

And from Doubleclick’s Dart Motif product:

“Deliver an emotional brand experience with video.
Convey your brand message with believability and emotion by adding Video to your Motif rich media ads. Ads including Video deliver nearly three times higher brand awareness and message association, and more than 100 percent higher purchase intent and online ad awareness than non-rich media ads.”

“Audience Interaction Metrics: Motif’s exclusive Audience Interaction Metrics Package lets you gather data on more than 100 unique interactions in every creative unit including multiple exit links, counters, timers and video metrics. You’ll automatically get metrics on how long each ad was displayed or how the viewer interacted with the ad. Plus, you can customize additional events to track based on your creative concept.”

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We Need FTC to Protect Privacy. Privacy Groups Should Be Calling for Real Action–not Industry Friendly “Workshops”

My organization and the U.S. Public Interest Research Group have asked the Federal Trade Commission to swiftly act and protect our privacy online. Last November, we filed a lengthy complaint asking for an intervention to stop behavioral targeting [pdf from Doubleclick] and associated spyware. But it seems that some groups aren’t that interested in action. They want the industry bigshots (who may be their funders) to come into the FTC and agree on “best practices.” That will likely mean no real privacy protection. Here’s the excerpt from a CNET story:

“The CDT has urged the FTC to hold a workshop on behavioral targeting to set best practices in the industry and get players like Microsoft, Google and Yahoo to agree on them. The organization wants to ensure that people have control in the event that these companies begin to merge consumer information from search and Web-surfing records to personalize ads.”

Privacy groups need to demand that the FTC finish its investigation (it launched one last November as a result of our complaint). We have provided the FTC with so much additional information, they should be able to act by now. Workshops are a delaying tactic designed to help out the special interests. If you want to see just a small fraction of what we’ve sent the FTC investigative team, go to adwatch.

PS: Here’s the blog post from the Center for Democracy and Technology on its request for a FTC workshop. Read its letter to the FTC. Then ask yourself. Shouldn’t public interest groups identify in such a letter the companies which fund them and engage in behavioral targeting? Shouldn’t they acknowledge that one of their key supporters, Microsoft, is the subject of a related complaint now before the FTC? Follow the money and the data mining it helps bring.

Scott Cleland on Google-Doubleclick: `Competition Foreclosure’

We agree with much of Mr. Cleland’s analysis that the Google acquisition of Doubleclick raises serious concerns about the future of the digital marketplace. But, unlike Scott, we believe the deal has critical antitrust implications (and has nothing to do with net neutrality). Here are key excerpts from his longer piece:


“Just as Microsoft vertically-leveraged (bundled/tied) its operating system dominance to dominate the office applications market via the Windows platform, Google apparently looks to vertically-leverage (bundle/tie) its keyword search dominance with DoubleClick’s leadership in online banner/video display advertising, and with its Google-YouTubedominance in video search…This vertical combination reportedly could give Google-DoubleClick upwards of 80% of the overall market for advertisements provided to third-party websites. Just like Microsoft became the default office applications platformfor email, e-calendars, word processing, spreadsheets, and PowerPoint, for any user, Google has obvious designs on becoming the default Internet advertising broker/platform for: keywords, website display ads, and TV, radio, newspaper/magazine advertisingfor the average large advertiser… If Google can gain the first-mover advantages of offering advertisers the super- efficiencies of cross-media-platform advertising optimization, i.e. a vertically-integrated/tied advertising platform, individual advertising mediums and companies will largely be at their (anti-)competitive mercy going forward. Game. Set. Match…The DoubleClick acquisition, like Google’s acquisition of YouTube, is really all about achieving competitive foreclosure long term. Google’s “partnership’ strategy is also all about competitive foreclosure…”

U.S. antitrust regulators:

Just a pointer to the U.S. officials who will be reviewing–and hopefully denying–GoogleClick.

Excerpt: “XM Satellite Radio and Google Deliver Targeted Advertising to Satellite Radio Listeners

MOUNTAIN VIEW, Calif., and NEW YORK, NY, August 2, 2006 – Google, Inc., today announced that it has reached an agreement with XM Satellite Radio, the nation’s leading satellite radio service with more than seven million subscribers, (NASDAQ: XMSR) to introduce and make available commercial advertising inventory on XM’s non-music channels to Google’s extensive advertising base through its dMarc media network (www.dmarc.net). As part of the deal, Google advertisers will now have a simple, automated way to reach XM’s millions of subscribers nationwide and XM will have access to Google’s large and small advertisers to offer relevant, targeted messages to their subscribers. After months of trials, the new platform is now in full production giving Google advertisers distribution through XM Satellite Radio…Google AdWords’ customers will be able to place terrestrial and satellite radio spots when the dMarc platform is integrated into AdWords targeted for fourth quarter of this year.”

and from Reuters: Google, Clear Channel Ink US Ad Deal [4/16/2007]
Web search leader Google has broken into radio with a multiyear advertising sales agreement with the largest U.S. broadcaster, Clear Channel Radio, the companies said on Sunday.

The deal, long anticipated by the radio industry, marks the progress Google is making as it expands into off-line media, not just in radio, but also television and newspapers—even in the face of resistance from some traditional media players.

Last week it revealed a parallel deal to supply satellite TV broadcaster EchoStar and its 13 million viewers.

Clear Channel said it has agreed for Google to sell a guaranteed portion of the 30-second spots available on its 675 radio stations in top U.S. markets, in a bid to expand the universe of local radio advertisers to Google’s online buyers.”

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Doubleclick’s “Performics” division: The “largest search-marketing firm” says Ad Age [4/13/07]

“Performics, the performance-based marketing division of DoubleClick, provides online marketing services and technologies for leading multi-channel marketers. Together, Performics and DoubleClick offer clients an unparalleled range of marketing solutions and are uniquely positioned to compare effectiveness across marketing channels for valued clients. Advertisers benefit from Performics´ custom approach to Affiliate Marketing, Search Engine Marketing, Data Feed Marketing and Online Lead Generation programs. Performics’ proprietary tracking and reporting technology platform, advanced market expertise, and active account management enable clients to acquire and reacquire online customers. Performics is the only recognized industry leader providing both Search Engine Marketing and Affiliate Marketing Services.” from About Us

Clients: “More than 300 clients, including America Online, Blair Corp., Bose, Cingular, CompUSA, Eddie Bauer, Fairmont Hotels, HP Shopping, J. Jill, Jos. A. Banks, Kohl’s, L.L. Bean, Motorola, OfficeMax, PC Connection, RedEnvelope, My Sony, Quickbook, Staples, Verizon Wireless, and Wyndham Hotels.”

FeedLab: “Performics developed FeedLab to automate cross functional processes and scale data feed marketing programs… FeedLab not only scales the delivery and optimization of data feeds, but the technology integrates input from “paid search” results, search queries and third-party information to improve the relevancy of the data feed and enhance an advertiser´s results…FeedLab also manages an advertiser´s data feed with comparison shopping engines, Web publishers and participants in the Performics affiliate network. There are currently more than 100 online publishers utilizing client data feeds through Performics.”

Attention European Commission: Doubleclick’s Own Warning About Google’s Growing EU Clout

In Doubleclick’s “The European search advertising landscape, 2006” report, they note that (excerpts):

“Google dominates the continent

Google dominates the search market in Europe, and this is especially true so outside the U.K. In Germany, Google’s market share approaches 90%. “The game in Europe is Google,” declared Andy Atkins, CEO of WebCertain…Google sites are also visited by a greater proportion of visitors in Europe (75%) than in the US (60%)…in July 2006, Google sites were the most visited online destinations in Europe with over 150 million unique visitors in that month. The dominant search engines in Europe are also the largest media owners—Google, Yahoo and MSN…The European online ad market is concentrated in the hands of a few major players.”

Research report press release

available as pdf via Google UK homepage

What Doubleclick also knew about you: Abacus Catalog Alliance

“With more than 3.5 billion transactions from more than 90 million U.S. households, the Abacus Alliance Database is the largest proprietary database of consumer transactions used for target marketing purposes. Abacus combines the power of this shared data with advanced statistical modeling to help Alliance participants improve profitability and increase market share.

With the Abacus Catalog Alliance, marketers can leverage transactional data to identify new customers and optimize the profitability of their existing customer base. Abacus data allows them to understand what customers actually buy, not what they say they buy. No one else can offer them the same advantages.

Alliance membership is for sophisticated marketers who are looking for a large universe of quality names and proven modeling techniques to increase their revenue and profitability.”
From: Doubleclick UK (accessed April 15, 2007)

“The Abacus Alliance database contains transactional data with detailed information on consumer and business-to-business purchasing and spending behavior. Over the past ten years, transactional data has proven to be the most effective predictor of future buying behavior. By combining transactional data with advanced statistical modeling, direct marketing can help marketers target the potential consumers that are most likely to buy their products or services.”

From: Direct Marketing (Doubleclick UK) Accessed April 15, 2007

PS: Aliance Data acquired Abacus in December 2006. But the Doubleclick UK site contains the above information as of today.

Toyota Infiltrates Music `Scene’ and Network TV to Sell Scion

For years now we have said that “product placement” has been replaced by what we’ve termed “plot” placement. That means episodes of programs, entire series, and even TV networks created in support of a brand/sponsor (such as the new Bud.TV-reg required).

Toyota’s marketeers for its Scion line like to insert the brand in “hip” culture. Now, they are “ramping up its efforts within the independent and underground music world, with negotiations to launch a reality TV show called “Stomping Grounds,” starring hip-hop artists who cruise around (in Scion vehicles) the neighborhoods they grew up in.” One of Scion’s agencies told MediaPost that “Stomping Grounds” is now in “film festivals, but we are approaching networks about licensing the show and making a series out of it. That’s how we would approach it, as a Scion-branded show, with Scion cars in it.” This week Scion launched “a program using hip-hop producer Hi-Tec, who has produced for 50 Cent and Jay Z, among others. As part of the program, “The Prospect,” he will select a promising hip-hop artist, record his music and make a music video, while Inform Ventures develops a marketing program and a mini-tour for the artist. The winner of the program will be chosen in July, based on submissions to scionprospect.com.”

The Brand and Not-so Beautiful world that Toyota, Viacom’s MTV and Nickelodeon (see today’s Nick announcement), and so many, many others are creating ultimately makes everything in our world an extension of a brand message. Yes, I believe that hip-hop artists, video and online content producers, and journalists must be paid decently (and have the resources to do their work). But if music, childhood, and civic discourse are reduced to mere extensions of [perpetual] marketing campaigns, isn’t that a cynical and disturbing development? Yes, I believe so. Do we really want to develop a global culture where the public is forced to have never-ending relationships with brands and their messages?