excerpt:Â When it comes to analytics, few know the space like Avinash Kaushik, which is why we took your questions to him…
Ad Age: Are video-heavy, rich-media sites affecting the importance of certain metrics?
Mr. Kaushik: Absolutely. We used to live in the world of hits. Then we moved to page views. Now we are moving to “interactions.” … The actions of your website visitors are measured. Play, pause, next, send, forward, click, etc. — each is a “vote” by the customer to engaging in some kind of integration with your web experience.
Analytics. Abbey Klaassen. Ad Age. March 30, 2009 [sub required]
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