Microsoft’s Vision for the Internet’s Future: Not a Pretty Picture

“We can tell you who saw…we let you target that…we will let you serve that on dayparting…” Yusuf Mendi, Microsoft’s Senior VP and “Chief Advertising Strategist” delivered such words—and more— yesterday. We urge you to watch and listen to his presentation. One learns that Microsoft is willing to help its wealthiest customers to better “pop” their brands. This includes helping them `know’ “who the user is and target to the user.” Mendi told the group that he knows they don’t want to target only “raw tonnage.” So, for Microsoft, the “quality of the user” can be better defined by the “25 behavioral segments” that can be targeted to the “280 million people who use Hotmail” at least once a month. The 280 million Messenger users can be targeted with rich media marketing technologies that sense their mouse hovering and interacting with an ad. For Microsoft, the “end to end IP experience” is all about transforming the global digital platform into one powerful brandwashing system.

Mr. Mendi told the audience that Microsoft is “open for business” to help “redefine” the Internet’s future. Such a future—given to us by Microsoft, Google, Yahoo!, major ad agencies and marketers—raises a series of disturbing questions and should be a cause for alarm and debate. The foremost role for digital media should be to promote civil society (that’s not the “cause” marketing cases Microsoft and others have embraced as the “Trojan Horse” to convince everyone to endorse the idea about data collection and targeted interactive marketing). Shaping the most powerful platforms so it can better collect our data and then drive our behaviors—without our full awareness and informed consent—is not a responsible act. That’s why it’s time for a much more robust debate about where this is headed—before it’s too late.

We will be come back to Mr. Gates and the Summit.

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Consolidation in the Online Ad Market: Beware of the Consequences to Privacy, Competition & Content Creation

From AdWeek (excerpt): “Acquisitions last week by Yahoo and Microsoft are part of a wave of consolidations that industry insiders expect will eventually result in a handful of massive ad operating systems. The Internet giants, along with Google and other contenders, see an opportunity to get out in front of an expected flood of brand ad budgets online by offering one-stop systems to manage search, display, video and other campaign formats. These systems would fulfill a role similar to that of TV networks in the early days of broadcast, aggregating audiences that are spread across the Web, mobile and other channels. The Internet giants, along with Google and other contenders, see an opportunity to get out in front of an expected flood of brand ad budgets online by offering one-stop systems to manage search, display, video and other campaign formats…”There’s a bias toward big right now,” said David Kenny, CEO of Digitas, part of Publicis Groupe. “As large companies move to [Internet] brand advertising, video, mobile and social networking, scale matters…”
“We have a vision of a next-generation advertising platform,” said Joe Doran, general manager of Microsoft’s digital advertising solutions unit. “We think of this as one broad platform for all digital media.”
From: “The Big Just Got Bigger in Online Advertising.” Brian Morrissey. Ad Week. May 7, 2007.

Microsoft’s Mobile Marketing Data Ploy

Mobile marketing is the emerging threat to our privacy, with a range of behavioral targeting and other data collection techniques. While there are privacy problems throughout the field, we think Microsoft’s recent purchase of European-based ScreenTonic is a good example of what to expect. Europe is a prime mobile marketing testing ground. Here’s an excerpt from an interview conducted by Advertising Age with Joe Doran, general manager of Microsoft Digital Advertising Solutions:

“Ad Age: What kind of targeting data will Microsoft and ScreenTonic be able to offer marketers?

Mr. Doran: ScreenTonic does basic targeting based on handset by carrier and by the site [where the consumer is] actually at today. Based on information we can comb from the carrier and the operator, we could get enhanced data for advertiser, such as gender or geo-location. It’s probably not as robust as we would want it to be, but it’s as good as what everybody is doing in geo-based targeting on mobile advertising today….

Ad Age: How will mobile be sold and measured?
Mr. Doran: For display advertising — which is where ScreenTonic really fits — that will primarily be placed and sold on CPM [cost per thousand viewer] basis. There will be performance-based media just as there is all over digital marketing today…High content, highly contextually targeted, high value placements will drive high value CPMs.”

From: Microsoft Explains Mobile Ad Network Purchase.” Alice Z. Cuneo and Abbey Klaassen. Ad Age. May 4, 2007 (sub. required).

CDT Fails to `Get

At the recent Computers, Freedom and Privacy conference, I was on a panel about behavioral targeting organized by CDT. I was a last-minute panelist, placed on there by conference organizers who were uncomfortable about CDT’s plans for the event. CDT has blogged about the panel, suggesting much more needs to be known before the FTC acts. That’s hogwash. CDD and USPIRG have provided the FTC–and the public–with sufficient information for action. Clearly, CDT is playing its usual role helping the industry head-off any serious consequences for the systemic invasion of privacy which online marketing has unleashed.

Interestingly, at the event, lobbyists for several of the big data mining companies came up to me and asked what kinds of safeguards might work. They know that BT and what’s going on raises serious and disturbing issues related to privacy. That’s why privacy advocates have to really protect the public through policy safeguards asap.

PS: For CDT to suggest there was even a debate between the representative from the Interactive Advertising Bureau and myself does a disservice to readers. The IAB really could not offer any defense of the practice, except to say that without advertising most online content would no longer be “free.” As the lone privacy advocate on the panel, I provided examples–from industry documents–about how our privacy is threatened.

Regulators Need to Examine Yahoo! Takeover of Right Media

Just for the record. Yahoo!s acquisition for the rest of Right Media for $680 million is another reason why the Federal Trade Commission–and the Congress–must get a better understanding of the digital ad market. So-called “open exchanges” provide market power for companies such as Yahoo! and Google. The future of the interactive ad market will help determine diversity of content online (eventually on all platforms). The deal is part of the growing consolidation in the interactive ad market, something we formally complained to the FTC about in our filing last November (as part of CDD/PIRG privacy concerns). These exchanges ultimately are trading access to us, via our data. This acquisition–along with the penultimate merger between Google and Doubleclick–must undergo serious scrutiny from policymakers.

Microsoft’s Interest in Ownership Deal with Yahoo!: Another Indication about Growing Broadband Consolidation

Microsoft has helped lead the criticism about the impending (and worrisome) takeover of Doubleclick by Google. But Microsoft, of course, has always pursued a strategy of domination. It just can’t beat Google in the interactive ad market. But its alleged interested in a deal with Yahoo!–through acquisition or partnership–is another major troubling sign about consolidation and control in the emerging new media space. Federal authorities and state AG’s need to investigate what this will mean for content competition, privacy and–dare I say it–civil society.

See: “Microsoft Asks Yahoo to Reconsider Merger Talks: Report.” David Kaplan. paidcontent.org

Google Gobbling Airwaves to Expand Mobile Data Reach?

excerpt and my italics: “Google’s lobbying activities and its March move to join the Coalition for 4G in America (a consortium that joins Skype, Yahoo, satellite TV provider DirecTV, EchoStar, Intel and wireless services provider Access Spectrum) are bearing fruit. The coalition – which is widely considered to be dominated by Google – has petitioned the FCC asking for policy changes in the airwaves auction. If it has its way the auction will allow packaged bidding, a policy change that would let bidders acquire nationwide licenses…If Google does indeed go wireless, then it will control two key touch points to mobile content and apps: the network and the mobile search engine. It also will be in a prime position to dictate the mobile advertising ecosystem from end to end and not have to bother with pesky mobile operators and third-party players that demand their share of the ad revenue pie. The jury is on whether this is the plan. But if anyone can pull this off, Google can.”

from paidcontent.org

There’s no small irony that two of the programs targeted by children’s media advocates during the 1980’s for being commercials for toys–the Transformers and GI Joe–are to have their own channels on Joost. Clearly, both the FTC and the FCC [and Rep. Ed Markey] will need to examine this deal with Hasbro when it comes to data collection, inappropriate advertising, etc. But Joost surely can do better than this. The folks behind the company have been engaged in a certain amount of self-hype. But if all Joost’s co-founders Janus Friis and Niklas Zennstrom can give us are reruns which reflect a bottom line mentality, they seriously need to examine what their values are. Joost is promoted as combining “a TV viewing experience with the choice, control and flexibility of Web 2.0.” But with interactive channels promoting violent, toy-based products, Joost is simply the latest enabler for a media culture that places profits before the public interest. What Joost really is about is old media value 1.0. [We won’t get into the violence connection with these shows. Interactive channels promoting violence, especially at this time in our global society, should give all responsible people a reason to reflect. But I hope that other advocates raise lots of you-know-what about this.]

We think poor Paddy Chayefsky is continually rolling in his grave, as his prophetic vision of television—Network—increasingly appears as a tame apparition. Sybil the Soothsayer must have a serious headache after she learns that TV producer Mark Burnett (Survivor) has created a new “reality” program pegged to the upcoming Presidential election.

With Murdoch’s MySpace.com as a partner, the show called Independent will feature $1 million in prize money (which can go to “legitimate” candidates or other causes). According to USA Today, “Potential candidates will audition for the show by submitting a video. Once the contestants are chosen, they will set up MySpace profiles to serve as their campaign headquarters.” Burnett and Murdoch hope that the show “will engage younger voters in the political process.”

But what will MySpace and Fox do with all the user data it receives from viewers and users of its Independent site. Isn’t the show just another attempt at getting young people to stick their interests, bookmarks, and other personal information into the MySpace data mining operation? We think so. Besides, the campaign for president should be serious business. Murdoch, Burnett, and Fox should be spending their considerable wealth encouraging people to understand the myriad of issues besetting the nation. But, since our politics is fashioned so much like show business, the new Independent show (which doesn’t have a TV partner yet) is likely to be the first of many spin-offs. Hey, Bud.TV. Perhaps our current President can be on your Replaced by a Chimp show?

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Public Interest Ignored as Private Equity Firms Swallow Up Local TV–Esp. Rural

An intrepid reporter from Variety has an important story today on how equity firms–such as Michael Powell’s Providence Equity Partners–are buying up TV stations as if they were mere hog belly futures. One focus of such investment, notes Variety, are broadcast television stations in rural markets. It seems that these communities are not totally yet part of the rapidly emerging broadband new media economy. Broadcast special interest lobbying has given these stations lucrative placement on cable system. Hence, these local TV stations still reap decent ad dollars. Here’s a key excerpt from Cynthia Littleton’s article:

“Small-market stations are one of the best-kept secrets in TV,” Yager says [Yager is CEO and pres. of Barrington Broadcasting].

Madison Avenue is abuzz with talk of how newspapers and phone books are bleeding classified advertising dollars to Web and digital platforms. But in small town U.S.A., the migration of classified dollars is from print to local TV, Yager says. As over-the-air network entities, broadcast TV stations are guaranteed a channel position on the local cable operator’s channel lineup — at a price that is rising as broadcasters become more militant about demanding high retransmission consent fees than in the past.

Some in the industry are skeptical that the newly minted broadcast station owners will do much if any investing from afar in their stations, or have the secret sauce to boost the margins of what is already a 15%-20% margin business.”

Variety explains that Cerberus Capital Management, which also owns Mervyn’s department stores and the Alamo and National rental car firms, just acquired seven small market stations from CBS. Congress, the FCC, the mainstream press and media reform advocates should investigate these private equity investment sales. Stations should not be owned by companies principally concerned with profit maximization. Congress should require major investment in news, local programming and community affairs as television stations get sold. New buyers should be required to pay-out for community service or be ineligible for acquiring licenses.

source: “Private Investors go Rural: Equity Investors Reel in Big Fish in Small Ponds.” Cynthia Littleton. Variety. April 27, 2007 [sub required].